The Mix-It comes with a 30 day money back guarantee. If you are not happy with your Mix-It for any reason, return it in resaleable condition for a full refund minus shipping costs. The Mix-It is warranted against manufacturing defects for a period of 1 year from purchase. Warranty is void if tampering with it's enclosure is evident. We reserve the right to repair or replace a defective unit at our discretion. Should you encounter a problem with your Mix-It unit and it requires repair, please contact us for return authorization and then send your unit to the address listed below:

IT Designs
5831 Powderhorn Drive
Kalamazoo MI 49009
269-353-3614

In your return shipment, include a brief description of the problem you are experiencing, return address, and a means to contact you. Failure to do so WILL delay processing of the repair and subsequent return. Repairs are often performed same-day.